Return Policy
Return Policy – RegaJewels.Com
We prioritize customer satisfaction and strive to offer high-quality backpacks for all your travel needs. If you are not completely satisfied with your purchase, we are here to help.
Return Eligibility
- You can request a return within 2 days of receiving your order.
- The item must be unused, undamaged, and in its original packaging with all tags attached.
- Products that are customized, altered, or not in resalable condition will not be eligible for returns.
- If approved, the return will be processed within 5-7 business days.
Return Process
- Initiate a Return: Contact our support team at info@RegaJewels.Com or call us at [+918130467997] with your order details and reason for return.
- Approval & Shipping: Once your return request is approved, we will provide the return shipping address. The customer is responsible for return shipping costs.
Non-Returnable Items
- Items not in their original condition.
- Products purchased during clearance sales or special promotions.
- Items returned after the 2-days return period.
Exchange Policy
- We currently do not offer direct exchanges. You may return the item for a refund and place a new order.
Damaged or Incorrect Items
- If you receive a defective, damaged, or incorrect item, please contact us within 24 hours of delivery with images of the product. We will arrange a replacement or refund at no extra cost.
- Replacement will be provided within 7 days
For any questions or concerns, please reach out to our customer support at info@RegaJewels.Com.